• F.A.Q.
    Have a burning inquiry? Take a look at our frequently asked questions first.
Depending on the DNS' MX settings, setup may take anything from less than an hour to several days. If you requested a free trial for a secondary domain, setup will likely take less than an hour.
We currently accept payments by credit card (Visa, MasterCard, American Express) or PayPal.
No, MofficeSoft Web applications can be accessed through Internet browsers without any further downloads. However, additional desktop applications for Windows and Mac as well as Android and iOS mobile device apps can be downloaded from the Web app and app stores respectively.
MofficeSoft software runs on Linux and utilizes MySQL, Maria DB, and Cassandra databases.
Our servers guarantee an up-time of 99.9%. The only exceptions are scheduled or emergency maintenance.
An MX record (mail exchanger record) instructs senders where to send mail for that domain. MX changes are typically affected by the time set in the DNS.
Edit the MX record after creating accounts for all the mail users in your domain. Changing the MX record before creating email IDs may cause your emails to bounce.
MofficeSoft has been in service since 1999 and is run by a team of expert developers and server specialists. We consistently upgrade and add features to MofficeSoft software for the best product experience.
Sure! Software administrators can customize the Web application and Messenger screens.
They do. However, MofficeSoft provides a variety of other additional functions with mobile app connectivity for a low, low price.
We use qmail, one of the most popular mail transfer agents (MTA) available.
To learn more about qmail, please visit their site: http://www.qmail.org/top.html
If the mail service supports POP3 access, you can easily fetch all mail by configuring a POP3 account in Moffice Mail settings. Simply input the POP3 server address, POP3 server port, and account information to start fetching.
Moffice Mail can replace Outlook or be used in conjunction, according to your needs.
However, we recommend using Moffice Mail for a few reasons:
Moffice Mail is more accessible than Outlook because it is a browser-based application that does not require download or further account settings and can be used from any computer. Likewise, Moffice Mail provides additional features like Contact, Calendar, CloudDisk, and mobile apps for greater functionality and ease of use.
Of course! You can sync Contact and Calendar information with mobile devices through our app or your device's pre-installed apps. We currently support Android and iOS devices.
Definitely. Moffice Mail provides an anti-virus service that blocks viruses before they even reach your inbox by deleting afflicted mail automatically. We also offer spam protection with a selection of spam filters for personalized control.
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Absolutely! Administrators can easily add an extra alias account for however many users. Likewise, Administrators can also create departmental alias accounts when creating a department for easy department alias account creation.
MofficeSoft offers free email/chat/Web support. Telephone support is $0.50 (per user / month) for paying customers and in-person support will vary in charge fees.
MofficeSoft can support your IT issues.
For any queries or issues, please email us.
Our experts (currently managing over 5000 servers!) will answer all your questions and provide technical support.

Reliable, trustworthy,

and cool as a cucumber.